Investing in communities

Transurban’s vision ‘To strengthen communities through transport’ recognises the major role we play in local communities in the regions where we operate. We seek to anticipate, listen and respond to community needs about our road assets and operations, and also to directly invest in communities through partnerships, sponsorships, grants and donations.


  • Launched our ‘In The Community’ website to share information about our community programs and activities throughout the year
  • Invested a total of $1.1 million in community partnerships, grants and donations
  • Awarded over $220,000 in community grants to not-for-profits across Australia and the USA
  • Volunteered 2,850 hours of employee time to support a range of community causes
  • Supported a number of public events on our assets and in cities where we operate
  • Helped raise public awareness of community causes through communications campaigns and event lighting on our assets

GRI G4 Indicators

  • Local communities DMA
  • Indirect economic impacts DMA 
  • EC1
  • EC7 
  • EC8

Community partnerships

Asylum Seeker Resource Centre (ASRC) Driving School

In June 2015, Transurban provided $50,000 to Melbourne’s Asylum Seeker Resource Centre to establish a driver training school for its clients. These funds supported the purchase of a car and helped cover running costs.

The ASRC is Australia’s largest organisation dedicated to protecting, supporting and empowering people seeking safety in Australia. Obtaining a driver’s licence is one of the main factors in successfully securing employment opportunities, supporting a family and becoming an engaged member of the community.

Many asylum seekers are experienced drivers who hold overseas licences, but do not have Australian driving experience or know someone who can supervise them while driving on their learner’s permit. Paying for driving lessons can be difficult for ASRC clients who are still seeking employment.


By the end of FY16, the ASRC had provided more than 600 individual lessons or assessments to clients. A number of ASRC clients have gone on to obtain their drivers licence as a direct result of the program.

Beecroft Reserve restoration

In New South Wales, Transurban has partnered with Hornsby Shire Council and Bushcare to restore bushland in Beecroft Reserve, next to Devlins Creek and the Hills M2 Motorway.

Transurban is contributing more than $200,000 to the project over the next three years. In FY16, at the beginning of the restoration, Transurban employees volunteered in the first phase of the project involving the removal of weed species from the area.

This will be followed by the planting of 16,950 native plants, and a third stage involving ongoing weed treatment and native plant development. With funding from Transurban, the restoration project is being managed by Hornsby Shire Council.

Ronald McDonald House

Transurban Queensland has a long-running involvement with Ronald McDonald House South East Queensland including annual charity fundraiser events and regular employee volunteering.

In September 2015, the Transurban Queensland Charity Challenge raised more than $75,000 for the organisation in an event that provided entertainment for 200 guests and sponsors.

This donation will go a long way to helping build a Ronald McDonald House next to the new Children’s Hospital in Brisbane, providing a ‘home away from home’ for families with a seriously ill child requiring hospital treatment.

Transurban Queensland also contributed to Ronald McDonald House South East Queensland in FY16 through an annual charity raffle and two employee volunteering days during the year at Ronald McDonald House Herston. The Herston facility provides an invaluable service to more than 50 families of seriously ill children who live more than 50km from the treating hospital in Brisbane, and stay at the house each night.

Villa Maria Out and About Day

In November 2015, more than 1,500 people converged on Albert Park in Melbourne to show their support for accessible communities at the Villa Maria Out & About Fun Day.

Proudly sponsored by CityLink, the event celebrated enhancing social inclusion by connecting communities - a vision Transurban shares with Villa Maria Catholic Homes, a not-for-profit organisation providing quality services and life-enhancing opportunities for children, adults and the elderly with disabilities.

The crowd at the Out & About Day enjoyed an array of free all-abilities activities including a pop-up sensory garden, animal farm, face painting and modified basketball and tennis.

Transurban contributed $40,000 to sponsor the event, which includes activities at Melbourne Sports and Aquatic Centre and also a two kilometre All Abilities Walk around Albert Park Lake.

Community grants

Transurban’s community grants program continued in FY16 with more than $220,000 provided to range of not-for-profit organisations across Australia and the USA. This program has been running in the USA since 2008 and Australia since 2014.

The grants provide organisations near our roads with the opportunity to apply for assistance for social and environmental issues most relevant to their communities. In FY16, grants were awarded for a diverse range of projects including driving lessons, school bicycle facilities, roadside art galleries, school safety and environment education, fresh food redistribution, children’s health services, public transport education, land care and tree-planting, community health, homelessness support, mothers’ groups and hospitals.

A number of grant recipients visited Transurban offices to meet with our employees and share experiences of their organisations and how the grants will help them to help others.

Further details are available on Transurban’s community grants websites for Australia and the USA.

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1: Contemporary Art Society of Victoria, Burnley VIC
2: New Hope Housing, Alexandria VA
3: Several community grant recipients at Transurban’s Queensland office
4: Foodbank, VIC
5: Hornsby Ku-ring-gai Women's Shelter, NSW
6: Young Adults Disabled Association, Liverpool NSW

Supporting charities

During office refurbishments and relocations, Transurban takes steps to preserve and donate surplus equipment in good working order and avoid waste. In FY16, following the refurbishment of our Lorimer Street office in Melbourne, we donated office furniture and white goods to Sacred Heart Mission. During refurbishments and computer upgrades at our Brandl St office in Brisbane, we organised a donation of 210 personal computers and office furniture to the MS Society in Queensland.


In Queensland, we supported The Smith Family’s Christmas Toy and Book Appeal by encouraging our employees to donate gifts. Our NSW business was a supporter of Carols by Candlelight in Beecroft and Glenhaven, contributing $2,000 to sponsor the event.

Transurban employees across Australia and the USA participated in Movember by growing a ‘mo’ and sponsoring participants and purchasing raffle tickets, raising $14,023. The Movember Foundation is a global charity committed to men’s health, cancer and mental health awareness. Mental health is one of the focus areas of our Employee Wellbeing program and Movember helps raise awareness. Transurban’s toll roads are also a source of charitable funds. The Legacy Way tunnel, which opened in Brisbane in June 2015, has a partnership with its namesake Legacy Australia, which cares for the families of Australian veterans. Transurban is donating one cent from every toll with a guaranteed donation of at least $100,000 annually for 15 years. With the tunnel now operating and used by thousands of travellers, a total of $100,000 was donated to Legacy for FY16.

In NSW and Victoria, more than 800 motorcyclists took part in the Annual ‘Wall to Wall Ride’ for Remembrance. Memorial rides from Sydney and Melbourne to Canberra honoured police from across Australia who died in the line of duty, raised funds to support the families of fallen officers and also served to promote motorcycle safety. To support the memorial ride, Transurban made a donation including the cost of tolls for the convoy as they travelled along our assets. Motorcycle police are valued partners in the safe and efficient running of our assets and often assist us with major incidents and traffic issues.

Supporting employment

Virginia Values Veterans

Transurban USA is an official Virginia Values Veterans (V3) certified company. The V3 program educates and trains companies on the value of recruiting, hiring, training and retaining veterans. Virginia has the youngest veteran population and the fastest-growing veteran labour force in the United States. Thousands of new veterans enter Virginia's workforce each year, and that number is projected to rise in coming years.

Through the V3 program, we have made a commitment to increase career opportunities at Transurban for Virginia's veterans.

Employee volunteering

Volunteering is one of the simplest ways we can connect with and give something back to communities. As well as helping the community, research shows that volunteering also helps with general wellbeing. We also consider volunteering to be a valuable team building opportunity for our employees across the business.

Our employees have the opportunity to take a day of paid volunteering leave each year to contribute to a cause of their choice. In FY16, Transurban employees participated in more than 2,850 hours of volunteering time through the official program.

In Queensland, employees volunteered for causes including Bulimba Creek Catchment Committee land care projects at Mt Barney, Brady Bushland Park and adjacent to the Gateway motorway. Other volunteers contributed to OzHarvest food rescue and Ronald McDonald House Charities patient and family accommodation.


In NSW, volunteers completed bush restoration in Beecroft Reserve and Lane Cove National Park, each close to the Hills M2 motorway. Other Sydney employees participated in the City of Sydney Homeless Street Count and volunteered at the Wayside Chapel near the Eastern Distributor and Cross City Tunnel, cooking and serving meals to people who are homeless in the Woolloomooloo/Kings Cross area. A number of employees from the Eastern Creek office volunteered with the Children’s Cancer Institute for their ‘Endure for a Cure’ event, a team endurance cycling challenge to raise funds to help the Children’s Cancer Institute.

In Victoria, volunteering included work with Red Aware on its ‘YEAH’ project, aiming to educate young Australians to prevent the spread of HIV and other STIs by distributing health information packs to Red Aware subscribers. Employees also volunteered with the Returned Services League (RSL) Victoria, sorting and packaging ANZAC merchandise for fundraising sales.

Transurban employees in Greater Washington Area volunteered at the Northern Virginia Family Service Head Start Center in Arlington. The Head Start program promotes school readiness of preschool-age children from low-income families, who may otherwise find themselves behind their peers by the time they start kindergarten. The Transurban team led transportation-themed activities in classrooms at the centre, which has more than 200 students.

Supporting public events

Transurban's motorways have a significant physical presence in the cities where we operate. We aim to enhance the liveability and community aspects of these cities by supporting public events, particularly if our assets can make a direct contribution.

In addition to sponsoring events, we also close our motorways for community events and fun runs, which allows people to experience their cities from a new perspective.

Run for the Kids, Melbourne

CityLink in Melbourne hosted the 11th annual Run for the Kids, attracting more than 27,000 entrants in March 2016 and raising more than $1.7 million for the Royal Children’s Hospital Good Friday Appeal. In addition to closing parts of CityLink for the course to pass through the Domain Tunnel, Transurban contributed $50,000 to the fundraising effort. Our largest-yet team of more than 500 Transurban employees, friends and family participated in the event.

Moonee Valley Festival, Melbourne

Around 25,000 people attended the CityLink-sponsored Moonee Valley Festival in February 2016. Transurban employees attended the Festival providing the latest information on the CityLink Tulla Widening project and encouraging people to join the Herald Sun CityLink Run for the Kids event.


Share the Path, Sydney

Westlink M7 manages 40km of shared cycling and pedestrian path alongside the motorway. In November 2015, we partnered with Bicycle New South Wales to hold the second annual ‘Share the Path’ community event.

Bridge to Brisbane

For 18 consecutive years, the go via network has supported Queensland’s largest community fun run, the Bridge to Brisbane. Nearly 30,000 participants walked, jogged and ran across our Sir Leo Hielscher Bridges for 10km and 5km courses, including our corporate team of go via network employees.

Story Bridge 75th Anniversary

On 5 July 2015 Brisbane’s iconic Story Bridge celebrated its 75th anniversary with a major community event. Transurban Queensland waived tolls on the Clem7 from 2am to 8pm on the day, to facilitate the closure of the adjacent Story Bridge for this historic community event.

Great Brisbane Bike Ride

Transurban Queensland's go via network again proudly supported the Great Brisbane Bike Ride, which raises money for Diabetes Australia. In May 2016, riders had the once-a-year chance to ride on a traffic-free Inner City Bypass. In order to facilitate this event, Transurban restricted vehicle access to the AirportlinkM7, Clem7, Go Between Bridge and Legacy Way tunnel for the duration of the ride.

Public awareness

Several of our assets are iconic landmarks on their city’s skylines. Throughout the year we take advantage of their prominence to raise awareness for a variety of causes and significant dates.

LED lighting on several roads and bridges serves a dual purpose of significantly reducing our energy consumption on these assets, and providing the ability to project a variety of colours to show our support for events and causes.

In FY16, Transurban lit up its assets to support 16 Australian causes.

The Sir Leo Hielscher Bridges in Brisbane light up yellow for Road Safety Awareness Week

The Bolte Bridge in Melbourne lights up pink for the Cancer Council Pink Ribbon campaign

The Sir Leo Hielscher Bridges in Brisbane light up red and green for Christmas

The Bolte Bridge in Melbourne lights up blue for Police Blue Ribbon Day