Health, Safety & Environment (HSE)

HSE is Transurban’s highest priority. Our success in delivering safer road networks has a significant impact on everyone who uses or works on our roads. We are dedicated to providing a safe and healthy working environment for our employees, contractors and visitors and minimising impacts on the environment.

FY16 SUMMARY

  • Implemented a new integrated HSE Policy
  • Implemented an improved HSE reporting system, Enablon
  • Achieved an Employee Recordable Injury Frequency Rate (RIFR) of 1.14
  • Achieved a Contractor Recordable Injury Frequency Rate (RIFR) of 7.09

HSE Policy

Transurban operates a safety management system certified to AS/NZS 4801 (Australia) and OHSAS 18001 (North America). Our operational arms in NSW, VIC and QLD maintain an accredited environmental management system to monitor and improve the environmental performance of our motorways and eliminate or minimise hazards and risks with the potential to cause environmental impacts or pollution.

In FY16, we worked to further improve our HSE culture, systems and performance. One of the key milestones was the integration of our health, safety and environmental policies into a single HSE Policy. The Policy reinforces our holistic approach to HSE, ensuring that all employees and people we interact with know they have a right - and are expected - to work safely and minimise impacts to the environment in everything they do.

A HSE Strategic plan supports the new Policy. This includes an integrated company-wide HSE Management System (currently being updated) that will continue the consolidation and operation of HSE across the business.

To emphasise that HSE is everyone’s responsibility, all Transurban employees have HSE Key Performance Indicators (KPIs) built into their individual performance review and remuneration incentives. Group-wide HSE outcomes, which have to be achieved across the business, are also directly linked to the performance incentive scheme. These include:

  • HSE leadership
  • Recordable Injury Frequency Rate (RIFR) for employees and contractors
  • Road Injury Crash Index (RICI)
  • Road Safety Action Plans
  • Incident close-out

All employees have individual HSE KPIs based on HSE culture and behavioural change, including the requirement to record HSE observations throughout the year and attend cross-functional HSE meetings to maintain awareness.

Safety performance

Safety performance

Transurban uses a number of indicators to monitor HSE performance. Recordable Injury Frequency Rate (RIFR) is one key metric for historical employee and contractor injuries which include Lost Time Injuries (LTIs) and Medical Treatment Injuries (MTIs).

A summary of our RIFR performance over the past several years and FY16 target is shown below:

 

 

FY13

FY14

FY15

FY16

FY16 target

Overall

RIFR

3.49

3.88

0.00

1.14

0.00

Contractor RIFR

Data not available

7.09

7.65

 

 

 

Australia

 

 

RIFR

3.49

3.88

0.00

1.24

0.00

Contractor RIFR

Data not available

7.16

7.65

 

 

 

United States

 

 

RIFR

0.00

2.20

0.00

0.00

0.00

Contractor RIFR

Data not available

6.21

7.65

Recordable Injury: total of Lost Time Injuries and Medical Treatment Injuries. Lost Time Injury: work-related injury or illness which results in a person losing one or more full shifts from work after the date of injury. Medical Treatment Injury: work-related incident requiring medical treatment other than first aid

Our target is to maintain zero recordable employee injuries. In FY16, there were 2 recordable injuries, equating to a RIFR of 1.14 per million work hours. While we did not achieve our zero-injury target, we continued to improve the way we track injuries, hazards, near misses and high-potential incidents to ensure that HSE risks are identified and mitigated.

We also monitor the HSE performance of our contractors working in asset operations and maintenance or on major projects. In FY16, there were 32 contractor recordable injuries during the year, equating to a Contractor RIFR of 7.09 recordable injuries per million work hours. This was below our contractor RIFR target of 7.65 which had been set based on a blend of benchmarks from the civil infrastructure and the oil and gas industries. From FY17, our own collected data will inform the targets.

Contractor safety reporting

Transurban employs a significant number of contractors for asset operations and development projects. Contractors may operate under Transurban or separate contractor HSE policies, but in either case, it is important that we monitor HSE compliance across all our assets and drive improvements among employees and contractors.

We monitor the Contractor RIFR as an enterprise KPI. This includes contractors that are directly ‘controlled’ by Transurban as well as those that are ‘monitored’.

From FY16, we moved towards standardising contractor reporting requirements across all assets and projects so we can more consistently monitor, act and report on Group-wide contractor HSE performance. As with employee injury rates, contractor RIFR data are tracked against targets and included in monthly HSE reporting to senior executives and the Board.

A key project safety highlight has been our NorthConnex project which has achieved over 1.5 million contractor hours since commencement in June 2015 without a Lost Time Injury.

HSE awareness and reporting

A strong HSE culture cannot be achieved without an effective reporting culture and everyone taking individual responsibility for identifying and monitoring HSE risks.

In FY16, we refreshed our HSE incident management system with the launch of the Enablon online reporting tool. Enablon allows us to capture and record all observations, incidents, near misses and hazards along with incident investigations and actions, giving us a single source of data for our HSE statistics.

Transurban places a high priority on ‘leading’ indicators of HSE performance including:

  • Positive HSE observations of good practices or behaviours
  • Proactive HSE reporting and investigation of hazards and near misses
  • Discussing job-specific HSE risks at team meetings and in workplace conversations
  • Completing HSE training and cross-functional HSE meetings

When an incident occurs, our ‘lagging’ HSE indicators track performance such as RIFR, outcomes of incident investigations and communication of lessons learnt. Leading indicators aim to prevent incidents from occurring.

These combined metrics are important to improving our HSE performance at every stage. Monthly HSE reporting is provided to senior management and the Board including HSE statistics, progress against targets, monthly highlights and areas of focus.

HSE training

The refresh of HSE reporting systems in FY16 was accompanied by significant consultation and training across the business to ensure every employee and contractor understood their HSE responsibilities.

Mandatory HSE training modules and educational videos are provided to all employees on awareness and identification of risks, reporting systems, and specific guidance about different working environments.

In FY16, HSE due diligence training was delivered to employees in operational roles, outlining their responsibilities under the various health and safety and environmental Acts. Environmental Awareness training for all Transurban operations employees also reinforced the Transurban Operational Environmental Management Plans and provided all teams with an opportunity to develop their awareness of Transurban’s environmental commitments, risks, impacts and management tools.

This general environmental training is supported by on-site inductions, ‘toolbox talks’ and training sessions for site-specific environmental management. In FY16, this included training on snake and spider safety while working outdoors at Westlink M7, as well as training across Queensland by the Department of Agriculture and Fisheries on the safe identification and management of fire ant colonies, an invasive species that is subject to a number of regulations.